Recently Johan de Nysschen, president of Audi's U.S. division, sat down with Time Magazine to talk about the current state of the company and clean diesel.I must give the company credit for rising up the ranks to become one of the top-selling luxury brands in the U.S. Their marketing efforts these past few years have certainly paid off.
I like when Nysschen says:
"But we want to be the most successful luxury brand on a basis of brand image, on a basis of reputation and ownership experience — if you get all of those things right, sales performance will follow...
For most companies, it's all about the bottom-line. I appreciate that Nysschen understands that success isn't based on sales alone. Your customers need to have a good experience with the company.
Read more of the Time article...
